Help & Support

CELEBWEAVE SUPPORT

How can we help?

Find a quick answer or send the support team the context they need to help you move forward.

QUICK ANSWERS

Popular help topics

Where do I manage a celebration?

Open Event Hub from your account navigation. Hosts and invited planners see only the celebrations they are permitted to manage.

How do guests receive invitations?

Add guests to a celebration, prepare the Invitation Studio design, then choose an available delivery channel. Every guest receives a personal RSVP link.

When is a QR pass created?

A personal pass becomes available for a confirmed guest when QR access is included for the celebration.

Why is a feature unavailable?

Some features depend on the host plan, an add-on, or a connected delivery provider. Event Hub shows the relevant next step without deleting existing data.

How do I connect a vendor?

Open Vendors inside the celebration, find a marketplace provider or add an external vendor, and keep the booking attached to the same event.

Prefer email?help@celebweave.com

CONTACT SUPPORT

Tell us what happened

Share the affected celebration when possible. Never include passwords, payment card details, or API keys.

CELEBWEAVE SUPPORT

How can we help?

Find a quick answer or send the support team the context they need to help you move forward.

QUICK ANSWERS

Popular help topics

Where do I manage a celebration?

Open Event Hub from your account navigation. Hosts and invited planners see only the celebrations they are permitted to manage.

How do guests receive invitations?

Add guests to a celebration, prepare the Invitation Studio design, then choose an available delivery channel. Every guest receives a personal RSVP link.

When is a QR pass created?

A personal pass becomes available for a confirmed guest when QR access is included for the celebration.

Why is a feature unavailable?

Some features depend on the host plan, an add-on, or a connected delivery provider. Event Hub shows the relevant next step without deleting existing data.

How do I connect a vendor?

Open Vendors inside the celebration, find a marketplace provider or add an external vendor, and keep the booking attached to the same event.

Prefer email?help@celebweave.com

CONTACT SUPPORT

Tell us what happened

Share the affected celebration when possible. Never include passwords, payment card details, or API keys.

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